Scenic & Emerald Cruises are delighted to be crowned ‘River Cruise Line of the Year’ at the all-new Travel Industry Awards by TTG, hosted by industry bible the Travel Trade Gazette.
A panel of agent judges stated “This river cruise line had an exceptional all-round performance, but what particularly stood out was its customer service during the pandemic – pleasing both customers and travel agents alike with a no-nonsense approach to re-bookings and refunds. This is a company well placed to capitalise on the return of travel.”
Gaynor Galbraith Neill, MD of South African General Sales Agents Cruise Vacations said they were delighted but not entirely surprised that both Scenic and Emerald picked up this award as a group. “We are very proud to represent these high quality brands in South Africa, especially that the criteria included the company’s pandemic response. Priority was immediately given to assisting, re-booking and refunding clients through incredible support and assistance to agents like ourselves, it gives us even more confidence selling these incredible products now that voyages are resuming.”
The all-new Travel Industry Awards 2021 by TTG, in association with Virgin Atlantic brought the travel community together to celebrate the businesses that have grown stronger through the crisis, and help to highlight the most trusted travel brands for consumers.
Taking place on 30 September 2021 at Magazine London, the event recognised the incredible efforts the industry has made for its clients, colleagues, partners and communities over the past 12 months.
Everyone at Scenic & Emerald Cruises would like to thank all of our incredible travel agent partners for their support over the years.
About Emerald Cruises: Emerald Cruises offers a diverse range of river and yacht cruises on three continents. Emerald Cruises river cruising – the multi-award-winning riving cruising company, operates nine Star-Ships, eight sailing in Europe and one sailing in South East Asia. Plus new for 2022, Emerald Cruises luxury superyacht, Emerald Azzurra, will host guests on the Adriatic Sea, the Red Sea and along the Mediterranean coastline.
About Scenic: Scenic Luxury Cruises & Tours has grown over its 35-year history to include award-winning, all-inclusive escorted tours that take participants to many of the world’s most fascinating destinations and, since 2008, truly all-inclusive, five-star river cruises in Europe, SE Asia, Russia and Egypt on its 15 Space-Ships. In 2019, Scenic introduced the world’s first Discovery Yacht, the 228-guest Scenic Eclipse to be joined by a sister ship – Scenic Eclipse II.
Scenic Cruises and Emerald Cruises are represented in South Africa by Cruise Vacations. Further details, reservations and pricing are available by contacting Cruise Vacations on 011 5140564 firstname.lastname@example.org or via the website on www.cruise-vacations.co.za